HELP CENTER

Marketplace Receipts and Unauthorized Purchases


Scientific Games Interactive does not store any of your financial information in our game player records; all of it is stored on your marketplace account. 

Sending the proper receipt information to us is crucial to having your report confirmed. In the email include the date, order number, total amount charged, the coin value, and the name of the product in question from one of the respective marketplaces:

 Apple                            Facebook                              Google

In the unfortunate event that your account has had unauthorized or accidental purchases, it is our recommendation that you contact the marketplace that issued the receipt for more information and action. To begin a fraud or identity theft report, please navigate to one of the below marketplaces:

Apple                             Facebook                              Google           

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