HELP CENTER

Suggestions for Improving Game Stability


We have a few general recommendations that we suggest all users try when the game misbehaves. Working with the technology available, we strive to produce the smoothest and best experience. However, due to a variety of factors outside of our control, sometimes technical hiccups occur. Most of the time when the game doesn’t behave as it should – things like: skipping or jerky reels, slow or sluggish response, mismatched sounds, or failure to load – you can try a few diagnostics steps for quick resolution!

  1. Make sure you're all up-to-date with the latest version of the application and the latest version of your device's operating system
  2. Force the game close through your device's application manager. Re-launch the game and then check the situation.
  3. Try uninstalling and reinstalling the application

Performing regular maintenance on your device is the best way to prevent issues while gaming online!

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